Returns & Exchanges
At Crosley Radio, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original packaging and condition.
Initiate Your Return
Contact our customer support team with your order number and proof of purchase to receive a Return Authorization (RA) number.
Pack Your Item
Carefully pack the product in its original box with all included accessories and manuals to ensure it is protected during transit.
Ship the Product
Affix the provided shipping label or send the package to our service center using a trackable shipping method of your choice.
Receive Your Refund
Once our technicians inspect the returned unit, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing